Terms of Service

Agreement to Terms

By accessing or using Saachi's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

Description of Services

Saachi provides an AI-powered conversational feedback platform that enables organizations to gather insights from their stakeholders through SMS, web, and other communication channels. Our services include:

• Conversational survey deployment and management
• SMS messaging services on behalf of partner organizations
• Analytics and reporting dashboards
• Integration with communication platforms

User Responsibilities

When using our services, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of your account credentials
• Use our services only for lawful purposes
• Not attempt to interfere with or disrupt our services
• Comply with all applicable laws and regulations

SMS Communications

By opting in to receive SMS messages from Saachi:

• You consent to receive automated text messages at the phone number provided
• Message frequency varies based on survey campaigns
• Message and data rates may apply based on your carrier plan
• You can opt out at any time by replying STOP
• Consent is not required as a condition of purchase or enrollment

For complete SMS terms, see our SMS Terms & Conditions.

Intellectual Property

The Saachi platform, including its original content, features, and functionality, is owned by Saachi LLC and is protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our platform without express written permission.

Privacy

Your use of our services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.

Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or completely secure.

Limitation of Liability

To the fullest extent permitted by law, Saachi LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services.

Indemnification

You agree to indemnify and hold harmless Saachi LLC and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

Termination

We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including breach of these Terms. You may also terminate your use of our services at any time by opting out or contacting us.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website. Your continued use of our services after changes become effective constitutes acceptance of the revised Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

Contact Information

For questions about these Terms, please contact us:

Saachi LLC
Email: hello@trysaachi.com
Phone: 1-855-552-5292
Location: California